Leisure Terms & Conditions
*Prices are subject to availability and may change without prior notice
Booking & Payments
A booking is confirmed only after payment of the required deposit and issuance of a confirmation invoice.
Deposits are non-refundable
Full payment is due 75 days before departure
Pricing
Prices may change before final payment due to fuel costs, taxes, port charges, or exchange rate fluctuations.
No price increase applies within 20 days of departure or after full payment is received.
Travel Documents
Passports must be valid for at least 6 months beyond the return date.
Guests are responsible for obtaining visas and meeting immigration requirements.
Fitness to Travel
Guests must be medically fit to travel.
Pregnant guests cannot travel if they will be more than 23 weeks + 6 days pregnant at any point during the cruise.
MSC may request medical certificates and deny boarding if safety concerns exist.
Children & Minors
Guests under 18 must travel with a parent, guardian, or authorized adult.
Additional documentation may be required for minors.
Travel Insurance
Comprehensive travel insurance (including cancellation, medical expenses, and baggage coverage) is strongly recommended.
Booking Changes
Name changes and cruise date changes may be permitted, subject to fees and availability.
Additional airline or supplier charges may apply.
Cancellation Charges
Cancellation fees apply based on when cancellation is made before departure.
For standard cruises, charges range from deposit loss / handling fee up to 100% of the holiday package price.
"No-show" bookings incur 100% cancellation charges.
Changes by MSC
MSC reserves the right to alter itineraries, ports of call, sailing times, cabins, or other arrangements due to operational, safety, or extraordinary circumstances.
If a significant change occurs, guests may be offered an alternative cruise or a refund.
Guest Conduct
Guests must follow the Captain's and crew's instructions.
Prohibited items include firearms, explosives, illegal drugs, and hazardous materials.
Misconduct may result in denied boarding or disembarkation without compensation.
Medical Care
Medical facilities are available onboard but are not equivalent to a land-based hospital.
Medical services are chargeable to the guest.
Smoking Policy
Smoking is permitted only in designated areas.
Smoking in cabins or balconies is prohibited and may result in fines or disembarkation.
Jurisdiction
These terms are governed by Indian law.
Any disputes fall under the exclusive jurisdiction of the Courts of Mumbai.
Important: Guests should always review the latest MSC Cruises Terms & Conditions before booking, as policies may be updated.
Leisure Terms & Conditions
General Terms
Rates and availability are subject to change without prior notice.
Package pricing is based on passenger age; incorrect details may incur penalties.
Local taxes, fees, and TCS (Tax Collected at Source) will be extra as per government regulations and are in addition to the booking price.
Bookings are confirmed only upon receipt of full payment and subject to availability. Flight tickets are not reserved at the time of quotation; fares may vary at the time of booking, and any difference will be borne by the Traveller. Airlines may offer non-refundable fares, which will be mentioned in the quotation and must be checked by Traveller before confirmation.
In case of Bookings cancelled after confirmation, a 100% cancellation fee will be applicable, unless otherwise stated in the cancellation policy or specifically mentioned in email correspondence.
The Company will not be liable to refund any amount to the Travelers for being unable to utilize the Booking due to absence or denial of passport/visa, irrespective of whether or not the Traveller has availed the Services of the Company for passport Services/visa facilitation.
Amendments to Bookings are subject to availability and may incur charges; any modifications during the tour must be settled directly by the Travelers with the hotel, airlines, or other service providers.
Special requests will be noted but cannot be guaranteed.
Standard check-in and check-out times will be as per hotel policy. Early check-in and late check-out are subject to availability and may incur extra charges.
If the selected hotel is unavailable, alternate accommodation of a similar category will be provided.
Travel insurance is recommended to protect against unforeseen events.
Travelers are responsible for their personal belongings and valuables. Any item not listed under inclusions, is not covered in the package cost and must be settled directly by the Travelers with the hotel, airlines, or other Third Party Service Provider(s).
Transportation will be provided point-to-point as per itinerary, not on a disposal basis.
By booking, the Traveller grants consent to the Company for sharing their personal details with hotels, airlines, and other service partners for travel arrangements, in compliance with applicable data protection laws.
All disputes shall fall under the exclusive jurisdiction of courts in Delhi, India.
Travelers shall ensure compliance with health requirements, recommended precautions, or minimum medical wellbeing criteria specified by the government or appropriate authority relevant for their booking.
The Company is not responsible for any Force Majeure events, including natural disasters, strikes, acts of God, omissions or acts of public authorities, or government actions/sanctions.
Disclaimer
The Company acts solely as a facilitator, connecting Travelers with independent third-party service providers such as airlines, cruise lines, hotels, bus operators, visa and passport agencies, and insurance companies ("Third-Party Service Providers"). These Third-Party Service provider(s) are independent contractors and not agents, employees, or partners of the Company. The Company has no control over and assumes no liability for their acts, omissions, delays, negligence, or the quality of Services, nor for any loss, damage, injury, or death arising from them. The Company's responsibility is limited to processing Bookings with reasonable skill and care and shall not be liable, whether in contract, tort, or otherwise, for any special, punitive, indirect, or consequential damages, including loss of profits, revenue, or opportunities.
Acceptance
By accepting this proposal, the Traveller acknowledges that they have read, understood, and agree to be bound by the aforesaid Terms & Conditions.
To plan your next Cruise package, Speak to our Cruise travel experts or email us
Phone: +91 96674 85669
OR
Email: holidays@ith.co.in
ITH Cruise Travel experts are available from 9:30am-6:30pm IST (Monday - Saturday)